Maximize Machine Uptime with Kardex Connect Smart services for higher equipment availability

Keep your warehouse running seamlessly with Kardex Connect. This Industrial Internet of Things platform provides real-time machine condition monitoring and remote support, including automated service requests and remote fixes, to ensure uninterrupted machine performance.

Kardex Connect empowers you to take control of your ASRS like never before. By integrating real-time monitoring, proactive notifications, and remote support capabilities, this platform reduces downtime, streamlines maintenance, and saves costs. With Kardex Connect, you can ensure operational efficiency, extend machine lifetime, and embrace a more sustainable approach to equipment management. Kardex machines such as the Kardex Shuttle, Kardex Miniload-in-a-Box, and Kardex Megamat come fully equipped with the ability to make use of Kardex Connect. 

Features & Benefits

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    Machine Health Dashboard

    View machine performance with real-time updates and detailed history logs

  • Remote Support

    Resolve issues remotely with automated requests and remote fixes

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    Proactive Notifications

    Receive alerts to prevent downtime and ensure smooth operations

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    Web & Mobile Apps

    Monitor your systems easily on any device, anytime, anywhere

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    Video Conferencing

    Get expert help instantly for fast and efficient troubleshooting

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    Sustainability

    Solve up to 89% of requests remotely, reducing technician travel

Kardex_Icon_Digital

Machine Health Dashboard

View machine performance with real-time updates and detailed history logs

Remote Support

Resolve issues remotely with automated requests and remote fixes

Kardex_Icon_Exclamation_markeps

Proactive Notifications

Receive alerts to prevent downtime and ensure smooth operations

Kardex_Icon_application-1_Bubble

Web & Mobile Apps

Monitor your systems easily on any device, anytime, anywhere

icon_video_blue1

Video Conferencing

Get expert help instantly for fast and efficient troubleshooting

Kardex_Icon_Culture_Committee

Sustainability

Solve up to 89% of requests remotely, reducing technician travel

Insights & Customer Success Stories

Contact us to learn more about Kardex Connect

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Why Choose Kardex Connect?

There are many reasons to work with Kardex Connect.

  • For many companies saving a single hour of downtime covers the yearly fee for Kardex Connect.  
  • Up to 89% of Kardex Connect service requests have been proven to be resolvable remotely, minimizing disruptions and improving efficiency. 
  • With over 5,000 connected machines and systems worldwide, we ensure you seamless condition monitoring and support. 
  • More than 100 internal technicians stand ready to offer remote support expertise globally. 
  • Kardex Connect contributes to the sustainability of your value chain with +47,000 kilometers of technician travel saved in 2023 in Germany alone. 

Get in touch about your business needs

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More Solutions from Kardex

Kardex Shuttle

Kardex Shuttle

A high-density automated storage and retrieval system that maximizes storage capacity while optimizing picking and retrieval processes. It is suitable for a wide range of industries and products of various dimensions. The Kardex Shuttle can be integrated with other Kardex solutions.

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Optimize Repairs with Spare Parts

On-Site Services

On-site services ensure the availability and long-term viability of your plant. Kardex offers you a flexible portfolio of professional service offerings.

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How Do I Get Kardex Connect?

Kardex Connect is included in our Full Care and Flex Care contracts. For full details of our service portfolio, download our Service Portfolio Solution Guide and speak to a Life Cycle Services Consultant today to ensure you have full access.

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